CITY LIFE ACCRA WEBSITE TERMS OF USE

1  INTRODUCTION

1.1  These terms of use (“Terms”) apply to the City Life Accra website www.citylifeaccra.com (“the Website”). By accessing the Website you agree to be bound by these Terms. If you do not wish to be bound by the Terms you should not access or use the Website.

1.2  The Website is offered from Ghana by The Sloane Company Limited which is a company registered in Ghana with registration number CS297512017 and which is the publisher of City Life Accra Magazine (collectively referred to as "our", "us", "City Life" and "we"). Our registered postal address is P.O. Box AN 10060 Accra-North, Ghana.

1.3  Your use of the Website is also subject to our Privacy Notice which you should read before accessing the Website.

1.4  These Terms were last updated in August 2024.

2  USING THE WEBSITE

2.1  Wherever you are asked to provide information in connection with the Website, you agree to provide true, accurate, current and complete details. You are not obliged to provide us with any optional information requested.

2.2  You agree not to:

2.2.1  impersonate another person or use a false name or a name you are unauthorised to use, or create a false identity or origin or e-mail address or try to mislead us or others as to identity or origin of any communications or to provide inaccurate or unreliable contact details;

2.2.2  modify, access or make available data stored on a computer or device which you have accessed through our network, when either: (i) the owner of the data, computer or device has taken steps to prevent you from doing this; or (ii) the owner has expressed a wish that you do not do this;

2.2.3  make available or upload files that contain software or other material, data or information not owned by or licensed to you or collect information about others (eg. names/addresses) without their prior consent;

2.2.4  damage, interfere with or disrupt access to the Website or do anything which might impair its functionality;

2.2.5  use the Website in any way to send unsolicited (commercial or otherwise) e-mails or any material for marketing or publicity purposes, or any similar abuse of either;

2.2.6  publish, post, distribute, disseminate or otherwise transmit, defamatory offensive, infringing, obscene, indecent or other unlawful or objectionable material or information via the Website;

2.2.7  make available, upload or distribute by any means any material or files that contain any viruses, bugs, corrupt data, trojan horses, worms, or any other harmful software via the Website;

2.2.8  falsify the true ownership of software or other material or information contained in a file made available via the Website;

2.2.9  use the Website or any part of the Content for business or commercial purposes; and/or

2.2.10  obtain or attempt to obtain unauthorised access, through whatever means, to the Website.

2.3  We will permit you to link to the home page of the Website provided you comply with the following:

2.3.1  you only do so in a way that is fair and legal and does not take advantage of or damage our reputation; and

2.3.2  you do not suggest any form of association, approval or endorsement by us unless we have otherwise permitted.

2.4  We reserve our right to withdraw our permission to link in clause 2.3 at any time without notice.

3  USER SUBMISSIONS

3.1  We may now or in the future allow the submission to the Website of videos and/or other communications or materials (including reviews, comments and event listings) by users of the Website (collectively “User Submissions”).

3.2  User Submissions must comply at all times with these Terms and with any separate terms and conditions relating to such User Submissions that we may publish on the Website from time to time.

3.3  By submitting any User Submissions to the Website you hereby grant to:

3.3.1  Us a worldwide, royalty-free, perpetual, transferable, irrevocable, non-exclusive licence and right to use, reproduce, share, copy, modify, publish, edit, translate, reformat, host, aggregate, distribute, perform, and display the User Submission alone or as part of other works in any form, media, or technology whether now known or hereafter developed without territorial or time limitations, and to sublicense such rights through multiple tiers of sub-licensees; and

3.3.2  each user of the Website, an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, licence to access the User Submissions through the Website.

3.4  Subject to clause 3.3.1 you shall retain all of your ownership rights in the User Submissions.

3.5  By submitting User Submissions to the Website you warrant, represent and undertake to us that you have full power and authority to grant the rights and licences relating to the User Submissions set out in this agreement and that the User Submissions you submit:

3.5.1  do not infringe any third party’s intellectual property rights (including without limitation copyright and/or trademarks), other proprietary rights or rights of publicity or privacy;

3.5.2  do not violate any law, statute, ordinance or regulation;

3.5.3  are not defamatory, libellous, threatening or harassing;

3.5.4  are not obscene or pornographic;

3.5.5  do not violate any laws;

3.5.6  do not include e-mail addresses, URLs to personal websites and/or blogs or phone numbers, and/or

3.5.7  are not a report of someone else’s experience.

Comments and Reviews

3.6  If you choose to submit a review it must be your description of the experience you had with friends, family or on your own. We encourage reviews that are informative, entertaining and helpful for others and an explanation of what you enjoyed or didn’t.

3.7  By submitting a review to the Website you hereby confirm that the review is based on your own experience and is your genuine opinion, that you have no personal or business relationship with what you are reviewing, have not been offered any incentive or payment to write your review and have no personal grievances to air.

3.8  You acknowledge and agree that you understand that we have a zero-tolerance policy on fake reviews.

3.9  We encourage you to share your opinion about the features we’ve written or a review that has been written by us or by one of our users. We like comments that are your view of another’s opinion and are constructive - be that agreeing or disagreeing.

3.10  Reviews and comments must be:

3.10.1  user-friendly: contain no profanities, threats, prejudiced comments, hate speech, sexually explicit language or other content that is not appropriate for other users;

3.10.2  unique and independent: you should write one review about a first-hand experience on any given event, venue, restaurant or attraction;

3.10.3  original: contain no substantially quoted material from other sources, including (but not limited to) websites, e-mail correspondence, other reviews, etc.;

3.10.4  non-commercial: contain no promotional material of any kind, including self-promotional URLs. We reserve the right to reject any URL, e-mail address or phone number for any reason and reserve the right to delete any section containing promotional material from reviews;

3.10.5  submitted by persons over the age of 18;

3.10.6  submitted with a valid e-mail address; and

3.10.7  submitted with no HTML tags and no excessive ALL CAPS, slang or typographic symbols.

3.11  We allow the management or representatives of events, venues, restaurants or attractions to respond to reviews written by users on the Website and these should be identified by your name. We reserve the right to remove a review, comment or give a management response at any time for any reason.

3.12  We do not endorse any User Submission or any opinion, recommendation or advice expressed therein, and we expressly disclaim any and all liability in connection with User Submissions. We do not permit copyright infringing activities or any infringement of any other intellectual property rights on the Website.

3.13  We reserve the right to remove the User Submissions without notice for any reason in our absolute discretion, including, without limitation, breach of the User Submission conditions and/or breach of any intellectual property rights.

3.14  You acknowledge that when using the Website, you may be exposed to User Submissions from a variety of sources and that we are not responsible for the accuracy, usefulness, safety or intellectual property rights of or relating to such User Submissions. You further understand and acknowledge that you may be exposed to User Submissions that are inaccurate, offensive, indecent or objectionable and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against us with respect thereto.

3.14 You acknowledge that event listings are published on the Website at our sole discretion and that you are responsible for the information and communication you submit to us.

3.15  If you believe any of the User Submissions on the Website are inaccurate, offensive, indecent, objectionable or infringe any intellectual property rights please contact us at info@citylifeaccra.com. On our receipt of such notice we shall commence an investigation into the submission in question and/or temporarily or permanently remove the submission at our sole discretion.

4  WHAT WE WILL DO

4.1  We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website because of a failure, suspension or withdrawal of all or part of the Website for any reason.

4.2  We will use reasonable endeavours to verify the accuracy of any information that we make available either directly or through any website partners wherever practical however we are not in a position to ensure the complete accuracy of information that can often change, such as for instance opening times, dates of performances, schedules and current prices and we strongly recommend that prior to relying on information made available through the Website, such information, where capable of change, is confirmed with the applicable venue, facility or service provider.

5  ACCESS TO THE WEBSITE & WHAT WE CAN DO

5.1  While we endeavour to ensure that the Website is normally available 24 hours a day, we shall not be liable if for any reason the Website is unavailable at any time or for any period. Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

5.2  We can at any time:

5.2.1  modify or withdraw, temporarily or permanently, the Website (or any part of it) for business and operational reasons in which event we shall try and give you reasonable notice of any suspension or withdrawal and we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

5.2.2  change these Terms. Your continued use of the Website (or any part of it) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms have been changed. If you do not agree to any change to the Terms then you must immediately stop using the Website; and/or

5.2.3  monitor any activity and content associated with the Website. We may investigate any reported violation of these Terms (and/or our Privacy Notice) or complaints relating to the Website and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access to the Website and/or removing any materials from the Website).

6  WEBSITE PARTNERS

6.1  The Website may contain hyperlinks to websites and resources owned and operated by third parties. These third party websites and resources have their own terms of use and privacy policies which you will need to comply with if you access such third party sites. You acknowledge and agree that we are not responsible for the availability of such external sites or resources and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

6.2  Third party links (including advertisements) do not imply that we endorse, are affiliated or associated with any linked website, or are legally authorised to use any intellectual property accessible through such links.

7  FINANCIAL TRANSACTIONS

7.1  Through the Website you may have the opportunity to acquire tickets, packages, goods, products and services, make bookings for venues and events and obtain other benefits and enter into commercial transactions (“e-commerce transactions”). e-commerce transactions may be available both from us and our commercial partners (“Transactional Partners”). It is important to note that where you enter into e-commerce transactions with Transactional Partners you will be required to enter into separate terms and conditions in respect of such transaction directly with Transactional Partners. In the event that you enter into e-commerce transactions with us then the terms and conditions relating to such transactions are subject to our e-commerce terms and conditions as they apply to the jurisdiction in which the relevant Products are delivered.

7.2  We cannot be held responsible for any transaction that you enter into with a Transactional Partner.

8  LIMITATION OF LIABILITY

8.1  You agree that you use the Website entirely at your own risk.

8.2  The Website is provided on an “as is” and “as available” basis for your information and personal use only without any representation or endorsement. Unless specified in separate terms and conditions relating to a particular product or service, we make no warranties of any kind, whether express or implied, in relation to the Website, or products or services offered on the Website whether by us or on our behalf (including free software downloads) including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, availability, non-infringement, compatibility, security, accuracy, condition or completeness or any implied warranty arising from course of dealing or usage or trade.

8.3  Unless specified in separate terms and conditions related to a particular product or service, we make no warranty that the Website or products or services offered on the Website whether by us or on our behalf (including free software downloads) will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Website or the server which makes it available or products or services offered on the Website whether by us or on our behalf (including free software downloads) are free of viruses or bugs or are fully functional, accurate, or reliable. We will not be responsible or liable to you for any loss of content or material as a result of uploading to or downloading from the Website.

8.4  Subject to clause 8.5, we shall not be liable for any damages whatsoever, including but without limitation to, damages for loss of use, data or profits, arising out of the use or performance of the Website, the provision of or failure to provide services, or for any information obtained through the Website, or otherwise arising out of the use of the Website, whether based on contract, tort, or otherwise, without limitation, even if we have been advised of the possibility of damage.

8.5  If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

8.6  If you are dissatisfied with any portion of the Website, or with any of the Terms, your sole remedy, except as specifically provided in these Terms, is to stop using the Website.

8.7  Notwithstanding anything in these Terms we do not disclaim liability for death or injury caused by our own negligence or any other liability where it would be unlawful to do so. Nothing in these Terms shall affect your statutory rights as consumer.

8.8  We reserve the right to remove any information or material on the Website without warning, and without prejudice to any other accrued rights, and/or make available such information or material when required to do so by law or when requested to do so by regulatory bodies or law enforcement organisations.

9  INDEMNITY

9.1  You undertake to us that you will not use the Website for any purpose or in any way that is prohibited by these Terms or is otherwise unlawful.

9.2  You agree to indemnify us, our officers, employees, and licensors in respect of any loss that we or they may suffer as a result, directly or indirectly, of any breach by you of the undertaking at clause 9.1.

10  INTELLECTUAL PROPERTY RIGHTS

10.1  The Website, and all the information and graphic representations or images on it (“Content”) are owned by, or licensed to, The Sloane Company Limited. Depending on the area of the website you are using, the copyright and all other intellectual property rights in the Content are the sole and exclusive property of The Sloane Company Limited.

10.2  You may view the Website on your computer screen and print its contents on your printer for your personal and non-commercial use only.  For the avoidance of doubt, anything printed will form part of the Content.

10.3  Without our written consent, you may not use, transfer, copy or reproduce any part of the Content, the Website or its source HTML code in whole or in part, in any form or by any means, electronic, mechanical or otherwise, except for the sole purpose of viewing the Content. This includes electronic reproduction by uploading or downloading.

10.4  You warrant that it is legal for you to view the Website in the jurisdiction to which you are subject.  You are responsible for compliance with all laws of that jurisdiction, in viewing or using the Content.

11  VIRUS PROTECTION AND COMPATIBILITY

11.1  While certain precautions have been taken to detect computer viruses and ensure security, we cannot guarantee that the Website is virus-free and secure.

11.2  We shall not be liable for any loss or damage which occurs as a result of any virus or breach of security.  We do not give any warranties as to the compatibility of the Website with your computer systems, software and/or hardware.

12  TERMINATION

We may restrict your access to the Website, refuse to correspond with you, and/or remove your details from the relevant database without prejudice to any other accrued rights, without prior notice to you where:

12.1  there is a regulatory or statutory change limiting the ability to provide access to the Website;

12.2  there is any event beyond our reasonable control preventing us from providing access to the Website (for example, and without limitation, technical difficulties, capacity problems and communications failures); or

12.3  We consider in our sole discretion that you are abusing the Website or are otherwise acting in breach of these Terms.

13  GENERAL

13.1  A failure or delay by us in enforcing compliance with these Terms shall not be a waiver of that or any other provision of these Terms.

13.2  None of these Terms shall be enforceable under the Contracts (Rights of Third Parties) (or equivalent local law) by any third party.

13.3  If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

13.4  These Terms, our Privacy Notice and e-commerce terms and conditions together constitute the entire agreement between you and us as to your use of the Website and shall supersede any prior agreement or representation in respect thereof.

13.5  The express provisions of these Terms are in place of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, trade usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law.

13.6  Any and all notices to be given by either one of us to the other pursuant to or in connection with these Terms shall be deemed sufficiently given when forwarded by e-mail in each case addressed to you at the e-mail address you have given us or to us at the e-mail address displayed on the Website.

13.7  Ghanaian law governs these Terms. You submit to the exclusive jurisdiction of the Ghanaian courts.